Air Canada CEO’s French Fiasco Touches a Nerve in Restive Quebec

Air Canada’s CEO Michael Rousseau is stepping down following blowback from a video statement he gave — almost entirely in English — after an Express plane collided with a fire truck at LaGuardia airport on March 22.

Mathieu Dion explains why the CEO’s lack of a French apology led to this moment (Source: Bloomberg)

原文链接: Bloomberg